Warranty Info
Metalflex Inc. (the “Manufacturer”) warrants that all Metalflex corrugated metal and/or Teflon hose assemblies, Vibration Absorbers, Expansion joints or Seismic loops (the Product”) will be free from defects in material or workmanship for one year from the date of shipment. If upon examination by the Manufacturer, the Product is found to have a defect in material or workmanship during the warranty period, the Manufacturer will repair or replace, at its option, that part of the Product which is shown to be defective.
This limited warranty does not apply:
A) If the Product has been subject to misuse or neglect, has been accidentally or intentionally damaged, or has been altered or modified in any way.
B) To any damage or impairment of the Product caused by any casualty, including without limitation: fire, wind, floods, or act of God.
C) To any workmanship of the installer of the product.
D) To any expenses, including labor or material, incurred during investigation, removal or installation
of the product or parts thereof.
E) If the product has been subject to a third party cleaning process, without the pre-approval of the Manufacturer
This limited warranty is conditional upon:
A) Shipment, to the Manufacturer, of that part of the product thought to be defective. Goods can only be returned with prior written approval from the Manufacturer. All returns must be freight prepaid.
B) Determination, in the reasonable opinion of the Manufacturer, that there exists a defect in material
or workmanship
METALFLEX INC. WILL NOT BE HELD LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTAL DAMAGES, LABOR OR INCIDENTAL COSTS OTHER THAN THE REFUND OF THE ORIGINAL PURCHASE PRICE OR THE REPLACEMENT OF THE PRODUCT, AS STATED ABOVE. THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES OR REPRESENTATIONS, WEATHER WRITTEN, ORAL OR IMPLlED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR USE OR PURPOSE. PURCHASER, BY ACCEPTING DELIVERY OF THE PRODUCT SUBJECT TO THIS WARRANTY, THEREBY WAIVES RELIANCE ON ANY OTHER SUCH WARRANTIES.
METALFLEX INC. DOES NOT EXTEND THE WARRANTY, EXPRESSED OR IMPLIED, TO ANY THIRD PARTY.
Return policy
A) The Product can only be returned with prior written approval from the Manufacturer. A copy of
the original invoice and/or RGA number must accompany the Product.
B) The Product is in new reusable condition, I.e., unused, unmounted, unpainted, etc.
C) The product is normal stock for the Manufacturer. Custom fabricated product is not returnable.
D) All accepted return product is subject to a 35% restocking charge.
Disclaimer
The products illustrated reflect generalized design characteristics. Please contact the Manufactured for quotation and exact dimensions when required.
This site is provided to assist the user in the general selection and application of Metalflex Inc. products. The technical data contained herein is a guide to the user. The data contained herein is based upon tests and information believed to be reliable, but users should not rely upon it absolutely for specific applications. It is given and accepted at users risk and confirmation of its validity and suitability in particular cases should be obtained independently.
We reserve the right to make changes to the site and any information therein, including these disclaimers, terms and conditions, at any time.